Full-time Call Center Agent

at crm Middle East

• A relevant University Degree or Fresh Graduate
• Excellent command of spoken and written English and Arabic
• To successfully conduct inbound / outbound calls, handle emails, faxes and mail, whilst understanding client's customer care philosophy and correctly interpreting customers' comments.
• Able to handle inbound / outbound requests via multiple channels (phone, email, mail, fax).
• Able to collect and handle personal information with care and respect (confidentiality).
• Act as an ambassador of the brand.
• Able to work under pressure

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crm Middle East
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