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Director - Quality Assurance Manager
at SOS RECRUITMENT CONSULTANTS in Abu Dhabi
Create the culture of a learning organization throughout the University and manage programs in pursuit of performance excellence process and in support of the University mission, vision and goals
- Oversee implementation of University strategy for continuous improvement, by evaluating academic programs and recommending action:
- Manage the Center’s Strategic Plan (short and long term – 5 years) in accordance with the University’s vision and development plan, focusing on improvements in areas that add most value
- Ensure alignment with BOT directives & PUC rules and policies
- Develop policies & procedures for Assessment of Academic Performance & Quality Assurance - Establish a comprehensive approach for assessment of performance and quality assurance in the various academic and nonacademic departments within the University
- Evaluate the quality of service levels in academic and non academic departments
- Make rec.
- Oversee the function of tests and measurements and administration of placement tests and psychometric testing guide departments on the use of various tests to meet their needs for recruitment or employee assessment
- Oversee design and conducting of annual assessment surveys of faculty survey, staff survey, department heads survey Oversee design & conducting of student surveys, as needed
- Analyze survey results and develop recommendations for establishing enhanced KPI measurements aimed at improving current levels of performance
- Coordinate with consultants to conduct specific assessment assignments
- Network with concerned authorities on Performance Assessment and Quality Assurance
- Coordinate between the University units and government officials and scientific institutions inside and outside the country, in order to develop the function and benchmark levels of performance
- Coordinate with University committees and subcommittees to help improve coordination and decision making processes Education
- Master’s degree in Quality Management or Industrial Psychology with concentration on Tests and Measurements Certifications
- Specialized training in Total Quality Management (e.g. Six Sigma certification) Experience
- 10 years in related experience handling management responsibilities in both areas of Testing and Quality
Job Skills: - Advanced management skills in an academic environment
- Computer Skills
- Microsoft Office Language
- English and Arabic Soft Skills
- Interpersonal Skills
- Negotiation Skills
- Oral & written Communication Skills
- People management skills
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Published at 24-08-2009
Viewed: 2069 times
Viewed: 2069 times